Subscription Terms

Last updated: 11 August 2026

These subscription terms apply to paid CuePlayer plans (Individual, Team, Pro, and Pro seat add-ons) provided by Plain Sight AS (org. 935 659 167). They supplement theterms of use andprivacy policy.

1. Subscription and payment

The CuePlayer app is free to download from the App Store and Google Play. Paid subscriptions are purchased and paidexclusively via plainsight.no — not through Apple or Google.

Prices are listed on the pricing page and include VAT where applicable. You can choose monthly or annual billing. Annual billing equals 10 months paid (2 months free).

2. Auto-renewal

Subscriptions renew automatically at the end of each billing period (month or year) until you cancel. Payment is charged to the payment method registered on your billing account. You will receive a receipt by email for each renewal.

3. Upgrades and downgrades

You can upgrade your plan at any time. Upgrades take effect immediately, with any proportional price adjustment. Downgrades normally take effect at the next billing period.

4. Cancellation

You can cancel your subscription at any time from yourbilling page or by contactinghello@plainsight.no.

Upon cancellation, you retain access to paid features for the period you have already paid for. After that, your account reverts to the Free plan. Local data on your device is unaffected.

5. Refunds

You may request a full refund within 14 days of purchase, for any reason and with no exceptions or conditions. Details are in our refund policy.

6. Extra seats

Pro includes 15 seats. Additional seats are billed as add-ons at the rates listed on thepricing page. Seat quantity can be changed from your billing settings.

7. Price changes

We may change prices with at least 30 days' notice by email. Price changes apply from the next billing period after notice. You may cancel before the price change takes effect.

8. Failed payment

If payment fails, our payment provider will retry the charge. If payment is not completed, access to paid features may be suspended until payment is received.

9. Activation in the app

After purchase on plainsight.no, paid features are activated on your account. Log in to the CuePlayer app with the same account to access them. Subscriptions are not purchased in the app.

10. Contact

Subscription questions: hello@plainsight.no
See also pricing overview and privacy policy.